Help Center

Orders are processed and shipped within 1–2 business days. You will receive a separate email notification with your tracking details once your order has left our facility.

A tracking ID and link are emailed to you once your order is processed. Please use that link for the most up-to-date delivery information.

Delivery within the USA typically takes 3–4 business days after shipping. International delivery times vary by location; full estimates are provided at checkout.

Yes, we ship worldwide! All applicable shipping rates and delivery estimates will be calculated during the checkout process.

If you need to change or cancel, please contact us immediately within 1 hour of placing the order. Once an order is processed for shipping (1–2 business days), we cannot guarantee cancellation.

To request a refund, please contact our customer support within 14 days of receiving your order. Make sure to include your order number and reason for the request — we’ll guide you through the next steps.

Yes, your order is fully protected. We guarantee safe delivery or your money back — including support for lost, damaged, or incorrect items.

Package insurance protects your order against loss, damage, or theft during transit. It ensures you receive a replacement or refund if anything goes wrong with the delivery.

Yes, package insurance covers item damage during shipping. If your product arrives damaged, simply contact us with photos and your order number — we’ll take care of the rest.

To file an insurance claim, contact our support team within 7 days of delivery. Include your order number, photos of the damaged or missing item, and a brief description — we’ll handle the process for you.

Yes, we recommend adding insurance for extra peace of mind. It protects your order against loss, damage, or theft during transit — especially for high-value or international shipments.

Yes, all payments on our site are 100% secure. We use encrypted checkout and PCI-compliant payment gateways to protect your information at every step.

To avoid online scams, always shop from official websites, check for HTTPS in the URL, avoid deals that seem too good to be true, and never share personal or payment info through email or unverified links.

Yes, your personal data is safe with us. We follow strict privacy policies and use secure encryption to protect your information at all times.

Our checkout process is highly secure. All transactions are encrypted using SSL technology, and we use trusted, PCI-compliant payment gateways to ensure your information stays protected.